businesses

Kate Dahmen shows off some of the wares on offer at the Old Town Hall Exchange.

The Covid-19 pandemic closed the Old Town Hall Exchange’s doors for almost two years — but the shop is back.

“I’ve always loved this place and wanted to see if I could help reopen it,” said Lincoln resident and artist Kate Dahmen. She reached out to Stacy Osur, who manages the building for the nonprofit Lincoln Old Town Hall Corporation, and reopened the store on an intermittent basis during the holiday season.

On the main floor, visitors can browse through the pre-pandemic stock of gifts, cards, toys, baby clothing, and books as well as new penny candy — a favorite of Lincoln kids for decades. The basement is fuller than ever with antiques (“a lot of stuff came in during the pandemic,” Dahmen said). The Exchange does consignment sales, returning 70% of the proceeds to crafters and antique owners while the remainder goes to building maintenance and shop operations.

“We’ll slowly bring in new stuff as space allows,” she said. “We’d love to bring in more unique things and create wall space for original art. This is a place where you can buy something you couldn’t find on Amazon or a major store, but we’ll always have cards and penny candy no matter what.”

The hours of operations are still not set in stone since Dahmen is in the process of finding volunteers to help for two hours a week apiece, so she advised calling ahead (781-259-9876). She hopes to be open Tuesday through Friday from 10 a.m.–4 p.m. and Saturday from noon–4 p.m. when staffing allows. Anyone interested in volunteering may email her at kate.dahmen@gmail.com. “It’s a really happy place to spend time and it’s a great way to meet people,” she said. 

The Old Town Hall is now in its third location. It was built in 1848 close to the current location of Bemis Hall “for all Political, Temperance, Antislavery & Peace Meetings and Lecturers for Lyceum, and Singing Schools, for Picnics, Fairs and Sabbath School celebrations and for all Literary & Scientific Lecturers,” according to the building’s website. It was moved down the hill closer to the First Parish Church in 1884 and then to its current location in 1918. At various times it housed Lincoln’s first high school and the public library. Later tenants included a general store and gas station, a law office, and a small publisher.

Coldwell Banker occupied some of the upstairs office space until leaving in October 2022. The space is being renovated for new tenants, but Osur said she didn’t know what the space will be used for and when. “The whole thing is still up in the air,” she said.

The Old Town Hall in Lincoln.

Coldwell Banker has closed its office in the Old Town Hall, leaving the venerable building with just a single tenant: the U.S. Post Office.

Stacy Osur, who manages the building for the nonprofit Lincoln Old Town Hall Corporation, said Coldwell Banker left suddenly with no advance notice. The Old Town Hall Exchange shop closed when the pandemic hit and has not reopened. The two agents who worked in Lincoln, Lois Tetreault and Vita Theriault, are now working in the company’s Weston office.

Of greater concern, Osur said, is that some items in the office are missing. “I drove up to the building and it was literally stripped… They’ve taken things that belonged to the building, antique stuff that was hanging on the walls,” as well as rugs and artwork. “It’s pretty shocking.” She finally got hold of someone in Coldwell Banker in New Jersey who was involved in the decision to close the office, “and they pled ignorance.” Osur added that she’s billed the company for the items.

“It didn’t surprise anybody that the office closed. With the [computer] technology we have now, I would go into the physical office maybe once a month,” said Tetreault, whose father ran a real estate business in the same location before it merged with Coldwell Banker. “I’m sure it’s going to be happening more and more with smaller offices.” As to the furnishings, “the company didn’t take anything that didn’t belong to Coldwell Banker as far as I know. Nobody was invited to take it and I have absolutely no idea where it went.” Theriault did not return calls seeking comment.

The office space is now being renovated and updated in preparation for offering it to one or more new tenants. “The idea is to keep that building vibrant and going, and we need the income to pay for snow plowing and gardening and stuff like that,” Osur said. She added that she hopes to get Community Preservation Act funds for a fire suppression system and seek permission to install electric car chargers in the rear. Meanwhile, Lincoln resident Kate Dahmen confirmed that she’s hoping to reopen a shop in the building but declined to provide further details until plans have progressed further.

The Old Town Hall is now in its third location. It was built in 1848 close to the current location of Bemis Hall “for all Political, Temperance, Antislavery & Peace Meetings and Lecturers for Lyceum, and Singing Schools, for Picnics, Fairs and Sabbath School celebrations and for all Literary & Scientific Lecturers,” according to the building’s website. It was moved down the hill closer to the First Parish Church in 1884 and then to its current location in 1918. At various time it housed Lincoln’s first high school and the public library. Later tenants included a general store and gas station, a law office, and a small publisher.

The Lincoln Post Office has had to close for periods of time during the day due to lack of staff, and it’s unclear when the problem will be resolved.

“We’re just so short-staffed,” said Lincoln Postmaster Gerald Dichiara, who started his position in Lincoln about two months ago. The South Lincoln location is supposed to have two full-time clerks, a part-time clerk, five mail carriers, and three assistants to cover absences. Right now, however, there’s only full-time clerk Liz Kenney and one assistant, and one of the mail carriers is retiring soon, he said. Sometimes he works the window himself, but when he can’t, he has to post a hand-written notice on the post office doors informing customers that the office is temporarily closed.

Dichiara works with post offices in Concord and Acton to move staff around as needed, juggling days off and lunch breaks. Complicating the matter is that the post office must remain open for passport appointments. There are usually about half a dozen total on weekdays, but on Saturday mornings, “we’re swamped with them,” he said.

Changing the post office’s official operating hours (for example, by closing for lunch every day)  is apparently not possible either. “There’s nothing I can do about changing the hours on the window. You have to go through a chain of command to have that done,” Dichiara said.

Lincoln is not alone; many post offices all over the country are short-handed due to Covid-19, staff turnover and other issues. Dichiara said that Lincoln just went through two rounds of advertising positions internally and had no applicants. Three other external candidates were offered jobs, but two never showed up for orientation and one didn’t pass a background check.

The Tack Room plans to expand its warm-weather footprint into the yellow area shown (click to enlarge).

The Tack Room restaurant in South Lincoln has gotten a temporary OK to expand the outdoor dining area onto the grass and expand its hours of operation.

Under the plan, which was approved by the Select Board on April 25, the restaurant will create a roped-off area on the lawn in front of the building for picnic tables, two- and four-seat hightop tables, a server station, and a spot for lawn games. Canned and bottled wine, beer, and cocktails will be served as well as food.

The expansion would occupy about two-thirds of the green space during warm weather. “Our goal is not to turn this into a massive outdoor space. We would treat this sort of like a beer garden,” co-owner Brandon Bunnewith told the board, which needed to approve the plan because it involves a change to the liquor license.

The outdoor area beyond the patio will initially be open on Thursday, Friday, and Saturday afternoons from about 4–9:30 p.m. 

The Tack Room also got permission to open an hour earlier (10 a.m. rather than the current 11 a.m.) on Thursday through Sunday for brunch, and close an hour later (midnight rather than 11 p.m.) on the same days. Outdoor seating would close no later than 10 p.m.

“We’ve been having people come in for later dinners and hanging around, asking if we can stay open a bit later,” Bunnewith said. “This gives us a bit of extra buffer time so we don’t have to rush people out.”

The restaurant also hopes to offer live entertainment in the outdoor area, though it will have to apply separately for that. Bunnewith said he has never had a complaint about noise or behavior but that he would work with town officials on mandating limits to noise at night.

“A number of people say they’re in favor of a more vibrant town center, which is in the interest of many of us in town, but we have to be respectful of abutters,” Select Board member Jim Hutchinson said. 

The board approved the expanded service footprint and hours of operation until the end of the calendar year.

Meghan Lytton and two of her dogs.

Pictures will be replaced by puppies in the former Clark Gallery space at the Lincoln mall as a new dog-centered business opens its doors.

This spring, Lincoln Dog Training will offer private sessions and training consults for clients whose dogs have behavioral issues like barking, lunging, snapping, etc. Starting in the fall, owner Meghan Lytton of Lincoln plans to teach a few basic classes (puppy kindergarten, basic obedience) and will gradually expand classes and hours, adding one or two part-time trainers as demand grows. Eventually she hopes to offer three to four levels of obedience training, classes like Wag-It Games, AKC Canine Good Citizen training, and Tails on the Trail (practicing good trail walking etiquette and recall).

Lytton, who is launching a second career after working in health care consulting for a number of years, went on a sled dog ride in New Hampshire seven years ago “and just sort of fell in love with it,” she said. She interned at Proper Paws Dog Training in Concord in and is now a certified professional dog trainer as well as the owner of three huskies.

“It’s important because the business is very unregulated, but now it’s becoming more and more standardized,” she said. “I’m trying to create evidence-based, science-backed methods of training.

“I’m super excited to be there and look forward to meeting more of the dogs of Lincoln,” Lytton added.

Donelan’s in Lincoln. (Image: Google Maps)

A broken water pipe isn’t such a big deal… or is it?

Customers who tried to shop at Donelan’s Supermarket in Lincoln on Sunday, Jan. 17 were met with closed doors after a water pipe ruptured the night before. The original expectation was that the store would be closed for just a few days, but that turned out to be overly optimistic given the extent of the damage.

The pipe that broke was in the ceiling of the basement, a 600-square-foot concrete room that houses all of the store’s electrical systems and refrigeration units as well as the hot water heater. The main shopping floor was spared, but power was knocked out for the whole store (and water was temporarily shut off for the entire mall until workers could get an initial handle on the situation), and hundreds of thousands of dollars’ worth of equipment had to be replaced.

“I never thought I’d see anything like that,” said store manager Jason Deveau. “It was like a scene out of Titanic.” The stairway to the basement has 14 steps, then a turn and then five more — but when he arrived, only the first four steps were above water, which was nine feet deep. “When I first saw it, I figured we were going to be out for months.”

After ServPro pumped out the water, Deveau and Paul Wheaton from Wheaton Electrical Services stayed on site for 36 hours straight to get power restored (“he’s been unbelievable,” Deveau said.) The phone system was still out of order as of Wednesday night, and national supply chain issues have delayed delivery of parts from other parts of the country.

The $250,000 refrigeration units and hot water tank should be replaced by this weekend. The only thing still missing is a sprinkler system part that’s due to arrive Friday. But the snowstorm expected this weekend and the persistent delivery delays have made Deveau cautious. He estimated that the store would reopen by Wednesday, Feb. 2 at the latest, and hopefully even a day or two before that. It’s a seven-hour job to install the part, and the store must be restocked with perishables.

Employees were offered shifts at other stores while the Lincoln one was closed, though several opted to take vacation time instead, Deveau said.

This was not the first time disaster has struck Donelan’s. The Lincoln store was closed for 15 months when the roof collapsed after a heavy snow storm in February 2011. The chain was sold in June by Joe and Jack Donelan, but the new owners have been “super supportive” during the current crisis, Deveau said.

“We’re in the home stretch,” he said on Wednesday evening. “I just want to get us back to [serving] the community because a lot of people rely on us.”