Businesses close due to Covid-19, but town services carry on

By Alice C. Waugh

All nonessential businesses are closed in Massachusetts until April 7 as ordered by Gov. Baker on March 23, but the town’s vital services are operational, officials reported at a Board of Selectmen meeting conducted online via Zoom on March 23.

Public safety/law enforcement, health care and public health, water and sewer services, and public works are all exempt from the order. “For many of these offices, emergency operations are second nature,” with protocols already in place in case of natural disaster or national emergencies like 9/11, Town Administrator Tim Higgins said.

Here are some of the brick-and-mortar business categories particularly relevant to the Lincoln area that are closed:

• Landscaping services (except emergency tree work)
• Gift and antique shops
• Dry cleaners (laundromats and laundry services may operate)
• Barbershops, hair and nail salons
• Professional offices (law, real estate, architecture, accounting, etc.) Exceptions: legally mandated activities and critical sector services, or those where failure to provide such services would result in “significant prejudice”
• Gyms, fitness centers, indoor pools
• Indoor arts and recreation (video arcades, bowling alleys, movie theaters, museums, etc.). The outdoor deCordova Sculpture Park is open and free, but no restrooms are available.

Public-facing businesses and employment categories that are exempt from the lockdown include the following (click here for a detailed list):

• Restaurants (takeout and delivery only; no dining in)
• Health care, including physicians, home health aides, social workers, dentists, veterinarians, medical lab personnel, assisted living facilities, and residential facilities for psychiatric and disabled patients
• Pharmacies
• Convenience stores
• Farms and grocery stores (anyone involved in food production, inspection, distribution, and sales)
• Stores that sell pet supplies, auto supplies, hardware and home improvement items, home appliances
• Gas stations and auto repair shops
• Liquor stores
• Hotels
• Bank ATMs (maintenance, armored cars)
• Sanitation/garbage removal
• Maintenance and construction for both public and private customers (plumbers, electricians, carpenters, exterminators, inspectors, etc.)
• Funeral homes, crematoriums, cemeteries
• Workers in medical and public health records, cybersecurity, and other information technology functions that can’t be carried out remotely
• Providers of food, shelter, social services, and other necessities for economically disadvantaged or otherwise needy individuals
• Medical marijuana dispensaries
  • No recreational sales, but the state Cannabis Control Commission is allowing health care providers to certify medical marijuana patients through a telehealth waiver, rather than requiring in-person visits

Police have been fielding questions this week about where people are allowed to go during the lockdown. The governor’s order does not forbid Massachusetts residents from leaving home or traveling, but the Department of Public Health has issued an advisory for those 70 and older or with underlying health conditions to stay at home except for “essential trips for food, medicine, and focused time for exercise and fresh air.”

As far as enforcing the business lockdown and other restrictions on public gatherings, “we’re relying more on education and cooperation rather than enforcement,” Higgins said.

Town government

Although Town Hall and Bemis Hall are closed, the town’s social services and Council on Aging (see below) are functioning via phone and email, as are the town’s financial operations and vital records management in the Town Clerk’s office. Except for the selectmen, Board of Health, Finance Committee, and School Committee, town boards and commissions have suspended their work.

As previously announced, the March 28 Town Meetings have been postponed until April 25. The Special Town Meeting was scheduled to vote on supplemental funding for the school project, and the Board of Selectmen will take a formal position on the issue before that vote.

“Once we know whether Town Meeting is moving forward on April 25, the appropriate meetings will be rescheduled. As events unfold, we will make sure that all decision points are transparent,” Selectman Jennifer Glass said. The School Building Committee is scheduled to meet virtually on March 25 to get an update on where the project stands, and to approve any necessary expenditures.

The town is keeping track of expenditures it’s making as a result of the epidemic, and those expenses can be amortized over several years, Selectman James Dwyer said. Higgins said that there will be federal and state money available in the future for reimbursements. The town’s reserve fund is somewhat larger than usual for this time of year because there has been so little money needed for snow removal this winter, he added. 

Social services

As they’ve done in the past during major storms and power outages, police and Council on Aging staff are keeping tabs on specific residents who are “considered vulnerable” with regular check-ins. The COA (which aims to change its name to the Council on Aging and Human Services) is handling calls from people of all ages who need help obtaining food or medicine because of Covid-related loss of income, COA Director Carolyn Bottum reported.

More than two dozen people have volunteered to make deliveries or reassurance calls to Lincolnites in need, and the St. Vincent de Paul food pantry “is literally working night and day” delivering food to cars and homes, as are local churches, and Minuteman Senior Services is still visiting homes when necessary, she said.

Police and fire

The police and fire departments are fully staffed around the clock in the usual eight-hour shifts, though they’ve worked out plans for going to 12-hour shifts to cover absences due to quarantine or illness if necessary, Chief of Police Kevin Kennedy said.

Lincoln and surrounding towns also have mutual-aid provisions in place when extra help is needed. Police departments in the North Eastern Massachusetts Law Enforcement Council (comprising more than 60 cities and towns in Middlesex and Essex Counties) can also pool resources to provide extra manpower and specialized units.

Some police departments in the U.S have started to tread lightly when it comes to minor infractions, and Lincoln is no exception. For example, Lincoln police stopped issuing most traffic citations after March 15.

“What we’re trying to do is limit our contact with members of the public that we don’t necessarily need to have to have contact with,” Kennedy told the Squirrel on March 24. “They’re definitely out on patrol and vigilant, but it’s really a discretion thing. Obviously we’ll make a traffic stop or an arrest that needs to be made. I don’t want to say that police aren’t going to do X, Y, or Z.”

Police officers continue to respond along with EMT firefighters to all medical calls in Lincoln, but in non-life-threatening situations, they’re now waiting on scene for the Fire Department to let them know if their help is needed. The Fire Department is also waiving the fee for outdoor burning permits, which residents can obtain in advance by phone. 

Residents shouldn’t let virus fears prevent them from calling for medical help, said Deputy Fire Chief Brian Young. EMTs wear masks on all calls, and the ambulances are regularly sanitized. “We’re fearful that people might sit at home and wait and wait and wait,” he said. “We don’t want to overwhelm hospitals, but people who need care can still call. It’s kind of a delicate balancing right now.”

The Police Department’s mental health and domestic violence staff are still at work, Kennedy said. Although court schedules have been adjusted since the Covid-19 outbreak, residents can still obtain restraining orders and harassment prevention orders, he added.

“The response as a community has been outstanding. People have been very cooperative and supportive and have been staying home,” Kennedy said. He also thanked Minuteman High School for its recent donation of personal protective equipment to police. Many of those supplies are on backorder even for first responders, “and I can’t thank them enough.”

Testing kits for Covid-19 are in short supply, but public safety and medical personnel with official ID can get drive-through testing at the CVS in Shrewsbury, he noted.

Schools

The decision to close the schools as of March 13 was made late in the evening of March 12, so there was almost no time to plan ahead, but since then the district has been working on three core areas: access to food, technology, and learning resources.

As of March 23, Lincoln Public Schools are providing free lunch deliveries twice a week for 52 students in 31 families in Lincoln, Boston and Hanscom Air Force Base who indicated their need in a survey, “and I’m expecting those numbers will rise as we move forward,” said Superintendent of Schools Rebecca McFall, adding that Donelan’s had donated 400 paper grocery bags for packing and delivering the food. The schools are also bringing loaned laptops, Chromebooks, and iPads to families who need them for educational purposes.

McFall told parents in a March 24 email that the schools are launching BrainPop, Dreambox, Lexia, and Newsela to additional grade levels. General-education classroom teachers have also been asked to offer one session via Google Meet (a videoconferencing app) for their students this week and two sessions per week moving forward. Instructions for parents on connecting with these resources will be forthcoming.

“The purpose of these Google Meets is to connect teachers to students and students to each other, to say hello, to talk about what students are doing, to practice mindfulness or other coping strategies, etc. Think of it as a morning meeting or advisory,” McFall wrote. Administrators and faculty are developing more structured methods that may include live and/or pre-recorded learning sessions with the goal of helping parents create a daily educational plan for children.

“This is new for all of us and we are building the plane as we fly it, continuing to make child-centered decisions about next steps,” McFall wrote. “While our beginning steps may not seem adequate at this time for long-term learning and I understand you may have a desire or an expectation for more, please know that we are working with faculty to continue to develop and define learning opportunities for students that are responsive to their needs.”