The discussion of incorrect water billing for The Commons in Lincoln that was included in the March 5 Lincoln Squirrel story headlined “Water bills to go up by 13%” gave an incorrect date for when the new water meter at The Commons was installed. It was actually in late 2019 or early 2020, according to Water Department Superintendent Rick Nolli.
“After that meter was installed, for some reason, the department’s billing system did not have the correct settings and The Commons continued to pay their bills without question, even though they were incorrect,” Nolli said. “When we started the new water meter replacement program in 2024, we wanted to take care of all the larger meters before getting into residence homes, and The Commons was one of the first ones we did. The first and second billing cycle after the 2024 replacement is when the questions started coming in, wondering why the water bill was so much less than it had been, and that’s when we realized we had an issue.”

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