Bottum retires as Council on Aging director

After a decade as director of Lincoln’s Council on Aging, Carolyn Bottum is retiring next week and will be succeeded by former assistant director Abigail Butt.

“I decided this would be a good time to retire about a year ago,” Bottom said. “I knew that Abby would be fantastic [as director], and we anticipate it will be a seamless transition.”

Butt, who was hired almost three years ago, has been instrumental in expanding the town’s human services network, including establishing the social worker position and mental health clinics, outreach campaigns such as the holiday gift bags, helping start the Rental Assistance Program and other housing initiatives. Bottum also credited her with computerizing the COA and creating a single intake form for residents of all ages who need services.

When the Covid-19 pandemic struck, “we were able to immediately generate lists of at-risk residents and reach out to offer assistance via telehealth and housing assistance when needed. Without Abby, we would have had none of these,” Bottum said.

Taking Butt’s place will be newly hired assistant director Amy Gagne. She is already well known to the COA, having worked with Bottum, Butt, and public health nurse Tricia McGean to create the New Connections Cafe at The Commons for memory-impaired residents. From 2007 to 2019, Gagne was the community relations manager/care coordinator at Right At Home of Bedford. Since 2019, she was community outreach director for RiverCourt Residences Senior Living Community in Groton.

“I’ve been helping to serve the most vulnerable population for over 12 years, and it’s been an honor to be trusted by these local families. Programming is something I enjoy and look forward to brainstorming with the team to bring some new events to the community,” Gagne said. “Lincoln has such wonderful programming, and I’ll work hard to continue that and have my door open for any new ideas they may be interested in for the future.”

Bottum cited the significant growth of Lincoln’s human services system and working with residents on the community center project. “Having adequate, accessible, and attractive space is so essential to achieving the COA’s mission,” she said. “And Mary Ann Thompson’s design, if that’s what the town chooses, would be a beautiful, ecologically sustainable, and very functional home for the COA, Parks and Rec, and the other organizations that will use the building.”

The staff, volunteers and residents who use the COA’s programs and services will be very much missed, Bottum said. “Even before I started, I was told that Karen Santucci, who was director before me, had always said that being the COA director was the best job in town, and I have to agree wholeheartedly. The COA is where so many people with such a rich array of life experiences gather to share the best of themselves and expand their horizons together. I’ve always found Lincoln residents of all ages to be kind, thoughtful, and truly wanting to make a meaningful difference. Every day I would come to work knowing that, sometime during the day, people would come into my office and tell me a story about some fascinating life experience, or share a great idea, or just let me into some aspect of their lives.”