To the Lincoln community:
We have recently become aware of an issue with several residents failing to receive their second-half 2022 real estate tax bill. We know Lincoln residents are diligent and timely taxpayers, and so when an unprecedented number of residents notified us via phone calls and emails, we began researching the matter. We were able to determine that 191 residents did not receive an original fiscal year 2022 second-half real estate tax bill.
We are taking steps to notify the affected residents and intend to waive all demand fees and interest charges accrued to date for these specific accounts.
Please be assured that this issue was not a result of a failure in our software; however, we have put additional checks and balances in place to reduce the risk of this occurring in the future.
We sincerely apologize for any inconvenience this has caused and truly appreciate your patience and understanding.
Sincerely,
Krystal Elder, Treasurer/Collector
Colleen Wilkins, Finance Director/Town Accountant